Search case

Use the Search Case screen to search for cases based on your search criteria. Navigate to Left navigation  Searches & Reports  Search Case.

Search Case navigation item

Parameters

Search Case Parameters Guide

You can search for a Case with the following parameters:

  1. Case Number: Search cases by Case number.

  2. Case Name: Search cases by name.

  3. Case Type: Limit results to the selected Case types.

  4. Case Id: Search for case records by case id. This is a special field added using Add Criteria. For more information on Criteria, refer to Search controls.

  5. Status: Limit results to selected statuses.

  6. Received Date From/To: Limit results to date ranges.

If you would like to change how parameters are being matched, refer to Search controls.