Seal case

A case sealing can be added by accessing Summary  Add Case Special Status on the Case Folder View. For information on how to access the Case Folder View, refer to Cases.

Fields

Adding Case Seal

  1. Status: the status of the seal.

  2. Start Date: The date the seal goes into affect.

  3. End Date: The date the seal is removed. If end date is left blank, the case is sealed indefinitely.

Only individuals with the seal authority are able to seal a case.