Search case

This search helps you find cases based on your search criteria.

The Search Case can be accessed by going to Left navigation pane  Searches & Reports  Search Case.

Search Case Link Left Nav.

Parameters

Search Case Parameters Guide

  1. Case Number - (Free Text) Search for case by Case Number.

  2. Case Name - (Free Text) Search for case by Case Name.

  3. Case Type - Limit results to selected Case types.

  4. Case Id - (Free Text) Search for case records by Case Id. This is a special field added using Add Criteria. For more information on Criteria, see Search controls.

  5. Status - Limit results to selected Statuses.

  6. Received Date From/To - Limit results to Date Ranges.

If you would like to change how parameters are being matched, see Search controls.