Merge person records

When multiple records of the same person exist in the system, those records can be merged into one person record. Merging person records can be done in the person folder view, under the Summary  Person Merge. To merge person records, a search level needs to be set to match potential duplicate records:

Level

Search criteria

Level 1

Matching first and last names

Level 2

Matching first, last, and middle names

Level 3

Matching first, last names, and date of birth

Once the search is complete, person records can be selected based on search criteria and merged together by clicking merge.

Merge Person Button

After selecting people and clicking merge, a merge confirmation opens to ensure that no errors have occurred:

Merge Person Confirmation

After confirmation, the two records are combined into one.