Seal case

A case sealing can be added by accessing Summary  Add Case Special Status on the case folder view. For information on how to access the case folder view, see Cases.

Fields

Adding Case Seal
  1. Status - Seal.

  2. Start Date - Date seal goes into affect.

  3. End Date - Date seal is removed (if end date is left blank case is sealed indefinitely).

Only individuals with the seal authority are able to seal a case.