Events
Events can be accessed by clicking the Events tab in the case folder view.
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For information on how to navigate to the case folder view, see Cases.
To add an event:
-
Click the
Events
dropdown, then selectAdd Event
: -
Fill in the
Add Event
screen. -
Click Save.
After the creation of an event, a user can edit and add notes.
Click the Notes
icon for an event to add a note.
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Notes added to each event are also added to the case notes.
Edit an event by clicking the Case
type, which shows an editing page.